Woman Hears What Couple Say While On Hold: “Request Could Not Be Approved”

January 11, 2025 nvvp GOLD MINING 0

Food delivery can be easy or difficult largely depending on the people involved

Man wearing mask and pink gloves, carrying a delivery bag near a brick building.

And some just don’t care about others

Customer service notice about on-hold conversation affecting food delivery request approval.
Text exchange about a food order marked as delivered, with failed attempt to contact the driver.

Text about a delivery error, customer choosing reimbursement, and giving driver the benefit of the doubt.
Text message about call center reimbursement decision after polite customer interaction.
Text explaining a supervisor's check for refund approval.

Text exchange showing a couple discussing strategy and racial slur, overheard by a woman while on hold.
Woman wearing headset, reacting to overheard call, request not approved.

Scamming food delivery companies, is, unfortunately, a thing

Delivery person in yellow uniform walking through a residential area.

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